Shipping policy

Shipping Policy

At Primus, we are committed to ensuring that your products are delivered to you in a timely and efficient manner. Below are the details of our shipping policy:

Processing Time:
Orders are typically processed within 1-2 business days after your payment has been confirmed. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Time:
Our standard shipping time is 5-10 business days depending on your location. Delivery times may vary, especially during peak periods or due to external factors such as customs delays or weather conditions.

Shipping Costs:
Shipping fees are calculated at checkout and will vary based on your location and the size of your order.

Tracking Your Order:
Once your order has shipped, you will receive a tracking number via email. You can use this to track your package online and stay updated on its delivery status.

Delivery Issues:
If your package is delayed beyond the estimated delivery time, or if you encounter any issues with your shipment, please reach out to our customer support team at [your support email], and we will assist you in resolving the issue.